• Wed. Oct 27th, 2021

Testing New Features

ByDerek Wood

Sep 9, 2013

What New Features Would You Like To See?

We are continuing to add new features and services that will make it easier for us to meet your business needs. We will continue to test out these new features and implement them as we can.

Newest feature being tested: Support Services

We do have a Help Desk installed for customer use, however we are also looking to update this in order to provide better integration with the site. We will be testing several options that integrate well with WordPress.

Several of the top options we are considering are listed below:

  • Live Chat
  • Integrated Ticketing System
  • Community Forums

As this site is based upon WordPress, we will look to have these items added as seamlessly as possible.

We appreciate any input and experience our users have had with these options and encourage input on these topics.

Derek Wood

Derek is a Online Web Professional. He works with clients and customers in order to implement Web-Based solutions for businesses. These include websites, SEO, marketing, and company branding. His own company, Shadow Dragon Unlimited has been providing these services to local businesses in his Western Massachusetts area and online since 2003.